Coastal Carwash LLC

Jill Hughes 4 months ago

1. The person acted like I was stupid because I could not read their punched out and broken screen to choose a wash option. 2. I was an inconvenience because I asked the differences in car washes. 3. The vacuums didn't work--as in would not even suck a small leaf.

Georgia Harmon 6 months ago

Didn’t wash anything off and the vacuums don’t work. Total waste of money…my water hose would have done more.

Ingrid Kay Herrmann 9 months ago

Do not swipe your credit or debit card at Coastal Car wash as they will try to use your personal information again in the future and charge you again without your permission! Right before Christmas, I was wondering why I saw a charge on my account despite my not using their car wash in about 2-3 weeks (which was broken at that time anyway). We called immediately to complain and they told us that their system could not reimburse us despite the fact that we had not recently used their car wash in the last several weeks. I find it strange that suddenly I get a charge 2-3 weeks later when their car wash was broken anyway and that they can't reimburse our debit card. They claimed they would put a check in the mail and two weeks later we have not received any check. Beware! Once they have your debit or credit card info, they may try to charge you again in the future even if you don't use their car wash. They won't reimburse your card (as they claim they can't do this on their end including the supervisor) and you will not get a check in the mail. Careful about using your credit or debit card at Coastal Car wash in Dothan, Alabama! And if you do, check your banking/credit card statements

Jessika Harris 9 months ago

DO NOT COME HERE! Back in its prime they scratched my husband's BRAND NEW rims on his F150 (classy adult) fast forward to most recent days; I went in on a Sat to touchless wash, paid for the highest level ($16) & absolutely nothing!! I called number for help & never got an answer. Nobody wash there, looks like someone punched screen on other washing bay & vacuums do not work. I put a sign to hopefully save others "DOES NOT WORK!" I finally got a return call Monday morning from a woman with the most foul attitude (as if its my fault their car wash isn't working & they owe me a refund) I had to send the woman a screenshot of transaction on my bank, the video I took showing proof it wasn't working & nobody was working on a Saturday to help me. We shall see if I get a refund, seems I'm better off disputing charges vs hoping I get a check in the mail (instead of simple refund to my card used)

Brittney Woodham a year ago

Car washes here vary from $10-$16 here with 4 different options. I paid for the 3rd tier one, $14. Not only was it at best, nothing more than what I could do with my own hands at home but, NONE OF THE VACUUMS ARE WORKING, WHICH IS THE ENTIRE REASON WE STOPPED TO BEGIN WITH. I could've honestly cared less if the car wash was out of order and the vacuum ONLY worked because anyone can wash their car at home as long as we have running water. It is NOT near as easy to vacuum your vehicle at home. This was around 1 pm on a Friday, so they were supposedly open but nothing was even out whefe the vacuums are, towels, cleaning spray, windex, trash cans... This car wash should be closed or half the price and advertised as NOT HAVING VACUUMS instead of FREE VACUUMS!!! Unless you want to ONLY pay for a car wash and not have an option to vacuum your vehicle, don't waste your money.